BI-SMART (BIM, Strumenti e Modelli Avanzati per la Ristrutturazione, l’efficienza energetica e l’innovazione Tecnologica) is a regional funded project from Regione Lombardia held in 2017-2019. The project focuses on a customer-oriented integration of the current IoT technologies, tailored on the common user requests. Concerning the current European politics, the focus was held on developing friendly and robust control strategies aiming at maximizing the building energy efficiency.